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Dear Bob, 

Thank you for your wonderful service in helping me decide to purchase the G4 and shipping it to Vancouver. As you may recall, the guitar was a birthday present for my wife and she is enthralled by it. It is vastly superior in construction quality, clarity of tone and volume to other guitars that we have tried at similar prices. 

I must admit that buying a guitar unseen and unplayed was somewhat unsettling, but your confidence in this guitar and your attendance to the shipping details made the process quite easy in retrospect. I also thank you for your generosity in cushioning the exchange rate difference between our dollars. I will certainly visit your store if I ever come to Philadelphia, but perhaps you might consider going "international" by opening a store in Vancouver. 

Thanks again, it was a pleasure dealing with you.

Greg Blanchard, Vancouver